Privacy policy

Last updated: December 15, 2025

Welcome to Imagine First (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from www.imaginefirstlabs.com (the “Site”).

By accessing or using this Site, you confirm that you are 21 years of age or older and agree to the practices described below.

1. Age Requirement

This Site is intended only for individuals who are 21 years of age or older.
By using this Site or making a purchase, you represent and warrant that you meet this age requirement.

We do not knowingly collect or process personal information from individuals under the age of 21. If we become aware that such information has been collected, it will be deleted promptly.

2. Information We Collect

Personal Information

When you interact with our Site or make a purchase, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment-related information (processed securely by third-party providers)

We do not store full credit card or sensitive payment details on our servers.

Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages viewed and interactions with the Site

  • General usage and security-related data

3. How We Use Your Information

Information collected is used to:

  • Process and fulfill orders

  • Communicate regarding purchases or customer inquiries

  • Maintain Site functionality, performance, and security

  • Comply with applicable laws and regulations

We do not use personal information for email newsletters or advertising campaigns.

4. Payment Processing

Payments are processed through secure third-party payment processors. These providers manage payment data in accordance with their own privacy and security policies. Imagine First does not have direct access to or store sensitive payment credentials.

5. Sharing of Information

We do not sell or rent personal information.

Information may be shared only with:

  • Payment processors and order-fulfillment partners

  • Website hosting and technical service providers

  • Legal or regulatory authorities, when required by law

All third parties are expected to handle data responsibly and securely.

6. Cookies & Tracking Technologies

The Site may use basic cookies or similar technologies to support functionality, security, and performance. You may disable cookies in your browser settings; however, some features of the Site may not function correctly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While no system can guarantee absolute security, appropriate measures are taken to reduce risk.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold

  • Request correction or deletion of your information

  • Inquire about how your data is used

Requests may be submitted using the contact details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site indicates acceptance of the updated policy.

10. Contact Information

For questions regarding this Privacy Policy, please contact:

support@imaginefirstlabs.com